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Terms & Conditions

Last updated: 25 August 2026

These terms govern your use of the Hikora website and services. By using our site or booking a class, you agree to them.

Our services

Hikora is a technology academy for young people aged 7-18. Classes are taught in person in Leicester. There are no online, live-online or remote classes.

Bookings & the free trial lesson

Asking for a free trial lesson or joining the weekday waiting list carries no obligation and no payment. Sending the trial lesson form is a request rather than a confirmed booking: we call you within 24 hours to agree a time, and confirm it by email. Our Tech Academy classes are booked separately, with full details and current pricing confirmed before you pay; the payment and cancellation terms that apply are set out in the next section.

Payments & cancellations

Classes are billed as a simple monthly subscription. There is no long-term contract and no minimum term: you can pause or cancel at any time, without a cancellation fee.

We don't refund individual missed sessions - pausing your membership exists for exactly that. If we have to cancel a session and can't offer your child an alternative, we will credit or refund it.

Families with more than one child at Hikora receive a sibling discount, confirmed at enrolment.

Current fees and payment schedules are confirmed at the point of enrolment and form part of these terms.

Safeguarding & conduct

The safety of every child is our priority. We expect respectful conduct from all participants and will run our classes accordingly. Full details are set out in our Safeguarding & Child Protection policy, available from the footer of this site.

Intellectual property

Course materials remain our property. Projects your child creates belong to them - we're just proud to help build them.

Liability

We will deliver our services with reasonable care and skill. Nothing in these terms limits liability where it would be unlawful to do so.

Governing law

These terms are governed by the laws of England and Wales.

This document will be kept up to date as our services change, and the date above will change with it. If anything here is unclear, email info@hikora.co.uk and we will explain it.